You will be asked to accept these terms prior to completing your reservation.
CANCELLATION POLICY
Changes to a reservation must be done 24 hrs. in ADVANCE. You MUST CALL 843-280-8400.
We are not responsible for any changes via emails or texts. The cruise may operate in light rain. We reserve the right to alter the trip’s route due to unforeseen circumstances. NO REFUNDS AFTER THE BOAT LEAVES THE DOCK.
A Reschedule Link, when applicable, may be issued after the boat leaves the dock. The Reschedule Link is a one-time use only. Another Reschedule Link will not be issued. Reservations are REQUIRED. If a reservation is made and you do not show up, miss the boat, or do not have the number of people reserved for– the Reschedule Link is no longer valid and you will be charged the full amount for the reservation or for the number of people who did not come. If using a Myrtle Beach Water Sports voucher card, reservations are required and it MUST be turned in at the check-in window.
Reschedule Links are valid for paid reservations and applicable only to the original reservation holder. Reschedule links are NOT transferrable. Reservations made using a Reschedule Link are not eligible for another Reschedule Link.
Reschedule Links for not seeing dolphins are not valid for group discounts, private charters, special event cruises.
REFUND POLICY
– Tickets are NON-REFUNDABLE unless the event is cancelled by Myrtle Beach Water Sports.
– Ticket Service Fees are NON-REFUNDABLE.
– Late arrivals and missed cruises are NON-REFUNDABLE.
– Not seeing dolphins is NON-REFUNDABLE.
– NO REFUNDS AFTER THE BOAT LEAVES THE DOCK.
